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FAQFAQ About Our Watches

Do you list watches that don't move? And do you take in defective items as well as ones with dead batteries?: We do not take in defective items, but we do take in watches that don't move and ones with dead batteries.
What should I do with brands that aren't in the list of makers when I'm registering a product?: You should select "other" when you are choosing the maker/brand.
Do you open the back of the watch during inspection?: At our warehouse, we do not do any inspection where we must take apart the item.

Do you list repaired items?: We list repaired items as well as items with light damages.
How damaged does an item have to be for Aucnet to reject it?: We won't accept items that, for example, have any punctures or have the base of their shoulder strap/handle detached from the bag.
What should I do if I want to list an item but I don't know its model or name?: You can just input the maker and type.

Do you have to have a gemstone guarantee for an item to list it?: We will include the gemstone name if we are able to determine it; however, if that is not possible, we request you get it appraised.
What should I do if I have a gemstone without any documents proving appraisal, evaluation, etc.?: We have a third-party that provides this service (separate cost).
My item has appraisal documents from an agency I've never heard of before. Should I still provide said document when registering my item?: Yes, please provide that.
I don't understand the measurement that is used in the images.: We can explain that to you! Feel free to contact us.